• Bookings are considered confirmed once email confirmation and/or a signed quotation form is received. CCC reserves the option to release the provisional booking should such confirmation not be received within the required time.
• 50% deposit is required on written confirmation to secure your booking with full payment due before your function takes place.
• The final confirmation of delegates attending the function, as well as all catering, dietary and equipment requests must be received at least two (2) full working days before the function date, and this will serve as the final confirmation for invoicing purposes. PLEASE NOTE: Minimum no. of delegates invoiced will be five (5).
• You will be charged the full agreed amount of the final confirmation should your numbers or requirements change in less than two (2) full working days and additional delegates and/or requirements will be invoiced for accordingly.
• We endeavor to keep our conference rooms in top-notch condition and therefore request that you and/or your delegates do not use Prestik or any other form of sticking options on any of the walls. We request that you and/or your delegates do not write on the flip chart paper, while secured on the magnetic strips. Any damage by you and/or your delegates to equipment, rooms, furniture or any property of CCC shall be for your account.
• All persons at their own risk enter; dwell in or use the facilities on these premises and waive all claims in this regard, against owner and/or management and/or their respective representatives, whether for bodily injury or loss of or damage to property.
• We reserve the right to charge a levy of R550 per half hour, should your function exceed the agreed end time, stipulated on the function checklist.
• The Conference Centre is open from 07h30 until 17h00 Monday to Friday, unless alternative arrangements have been made.
• Should your lecturers or delegates require the use of the LTE for faster internet speed, this can be organised at least two (2) full working days before your function takes and will be charged per MB used.
• All signatories on any communication with CCC are authorised to do so on behalf of your company and take full responsibility for the full amount invoiced, timeous payment and any changes and/or instructions communicated.

Cancellation Policy

• No verbal cancellation of functions can be accepted at any time.
• CCC reserves the right to charge a:
  1. 10% admin fee for any cancellations done once your function is considered ‘confirmed” as set out in section 1. of our Terms & Conditions;
  2. 50 % cancellation fee of the total invoice if your function is cancelled within five (5) to two (2) full working days to the start of the event;
  3. 100% cancellation fee on the total invoice if your function is cancelled two (2) full working days or less before the start of the event;
  4. Postponement of your function is considered a cancellation subject to the time frames set out in the above section a. to c.